Registry-verified seal

How we verify providers

PsyAccess lists only providers we can trace to an official source. Every record shows which registry it was checked against, a link to that source, and when it was last verified.

A Pink Elephant project. Verification is operated by the Pink Elephant team through a registry-matching workflow: every record is traced to an official source before it is listed.

Sources of truth, by country

Wherever a public registry or payer list exists for a category, it is the primary source and the record is labelled Registry-verified. The second level, Verified — two sources, exists only for categories with no public registry in their country:

Poland

NFZ drug-program list (program B.147, esketamine) + RPWDL healthcare-entity register

Confirms a center is contracted to deliver the reimbursed esketamine program and is a registered healthcare entity.

Switzerland

BAG/FOPH Spezialitätenliste (SL) + SÄPT PAT therapist list + MedReg

Confirms reimbursement listing. For psychedelic-assisted therapy, per-patient FOPH permits are not public, so records rest on the SÄPT professional register plus a MedReg licence check.

Netherlands

ENC-NL (esketamine treatment-center criteria) + BIG register for practitioners

Confirms a center meets the national esketamine-center criteria and its clinicians are licensed.

United Kingdom

CQC (Care Quality Commission) provider register

Confirms a clinic is CQC-registered for the regulated activities it advertises.

Germany

Regional Ärztekammer / KV listings and institutional registers

Confirms physician licensing and institutional standing for private-market clinics.

Other countries

National healthcare-entity registers and hospital program pages

Where no treatment-specific list exists, we verify the operating license and cite the primary source on the record.

The dual-source rule

Every record must be supported by at least two independent sources — the journalistic standard applied to a directory. Wherever a public state registry exists, one of the two sources must be that registry (an institutional register, an official decree, a state trial registry such as CTIS or ClinicalTrials.gov, or the treating physician's personal licence in a public state register). A record that falls to a single source is not flagged or downgraded — it is removed from the catalog until verification succeeds.

Verification levels

There is no lower level. One source — including a provider's own website alone — is never enough to be listed.

A note on Swiss psychedelic-assisted therapy (PAT): individual treatment permits are issued by the FOPH (BAG) per patient (Art. 8 Abs. 5 BetmG) and are not public. PAT listings therefore rest on the SÄPT PAT therapist list — a professional association register — cross-checked against the practitioner's medical licence in MedReg; a listing does not by itself indicate a current FOPH permit.

Update cadence

  1. Registry-verified records are re-checked at least every 90 days.
  2. Designated-center countries (e.g. Poland, Netherlands) are re-checked whenever the national payer publishes an updated center list.
  3. Price, waiting-time and reimbursement notes carry their own "last verified" date and are refreshed on contact with the provider or when a public source changes.
  4. Corrections reported by providers or patients are reviewed within 5 working days — see the contact section for how to report one or claim your listing.

Who checks our work

Frequently asked questions

What does “Registry-verified” mean?

A human reviewer confirmed the provider in a public state registry or an official public-law register (e.g. the NFZ program B.147 list in Poland, the Swiss MedReg/BetReg platform, ENC-NL in the Netherlands, the CQC register in the UK, or a physician's personal licence in a public state register) and recorded the registry entry and source link on the provider page, together with the verification date. Every Registry-verified record also carries a second independent source.

What does “Verified — two sources” mean?

It is used only where no public registry covers that provider category in that country (for example, German private outpatient practices or Norwegian private clinics, which are licensed at practitioner level only). The record then rests on two independent non-government sources — or on a licence number with its issuing authority that the clinic itself publishes on its website, which we cite verbatim pending the registry cross-check.

What happens when a record has only one source?

It is removed from the catalog. There is no “unverified” tier: if after our checks a provider cannot be confirmed by a public registry or by two independent sources, the listing is taken down and its URL redirects to the country page until verification succeeds.

How often are records re-checked?

Registry-verified records are re-checked at least every 90 days. Records in designated-center countries are additionally re-checked whenever the national payer publishes an updated center list. Price and waiting-time notes are refreshed opportunistically and always carry their own “last verified” date.

Do providers pay to be listed?

No. Listing is free and inclusion is determined solely by source verification: a record must be traceable to an official registry or, where no registry exists for its category (e.g. Swiss PAT practitioners), to an official public register plus a second independent source.

Is this medical advice?

No. This directory is an informational self-assessment resource. Eligibility notes describe pre-screening criteria published by regulators and providers — the final eligibility check is always performed by the treating clinical team.